Privacy Policy (GDPR)

Below you will find 1^st Casa personal data policy that contains information on how we collect, use, share and protect personal data.

Responsibility for your personal data

All data protection issues are sent to the following email address: [email protected] or by postal mail to: Calle Pablo Picasso 1, Planta 2, Local 1, Orihuela Costa, 03189, Alicante, Spain

1^st Casa is responsible for the correct processing of the personal data you provide to us. We store and process your personal data in accordance with the data protection and privacy laws.

Collection of information

We collect information from you when you fill out any form on our website. The information collected includes your name, e-mail address, phone number, if you are a new or existing customer, customer number, case, and your message.

In addition, we automatically receive and save information from your computer and browser, including your IP address, software and hardware data, and the requested page.

Use of information

The information we collect from you can be used to:

Personalise your experience and meet your personal needs
Improve our website
Improve our customer service
Contact you
Manage an offer, a quote or a survey
Fulfil our contract with you

E-commerce security

We are the only ones who own the information collected on this site. Your personal identifiable information will not be sold, exchanged or transferred to any other company for any purpose without your consent, except when required to fulfil a request and/or transfer, such as to send an order.

Legal basis for the processing of personal data when you are a customer of 1^st Casa

When purchasing our service, you will be informed about the legal basis we invoke in the processing of your personal data, your property information, pictures and/or video of your property. If you are not willing to provide this information, we cannot fulfil our contractual obligations.

We process personal data, property information, property pictures and video on the following legal basis:

Contract Compliance

Generally:
In order to optimise our service, we use some personal data for statistical purposes. We carry out this treatment because we have an interest in providing the best possible service.

We sometimes transfer encrypted email addresses to Facebook and Google, among others, so that 1^st Casa can use them to create interest in our products, services and concepts, and inspire users to visit our website.

You always have the right to oppose your personal data being processed for the above purpose. You do this by writing to the following email address: [email protected]

Legal basis: Consent

We do not pass on your personal information to a partner in order to be able to contact you with good offers etc. if you have not given us special consent to do so.

If we use photos or videos of your property in our marketing, we ask you before use for your consent.

You can always revoke your consent by writing to the following email address: [email protected]

Compliance with legal obligation

When the law states that we are legally obliged to carry out a processing of personal data, we will carry out this treatment in accordance with our legal obligation.

Disclosure to third parties

We do not sell, trade, or otherwise transfer, personally identifiable information to third parties. This does not include trusted third parties that help us drive our site or our company, with the requirement that these parties agree to keep the information confidential and act as a personal data assistant within the GDPR restrictions.

We believe it is necessary to share information in order to investigate, prevent or take action against illegal activities, suspicious fraud, situations that pose a potential risk to a person’s physical security, breach of our terms of use or other occasions when Spanish law so requires.

However, general information may be shared with third parties for marketing, advertising or other purposes.

Information Protection

We take a variety of security measures to protect your personal information. We use advanced encryption methods to protect sensitive data transmitted over the Internet. Only employees who will perform a specific job (e.g. billing or customer service) will have access to personally identifiable information. The computers / servers used to store personally identifiable information are stored in a secure environment.

Links

This site www.1stcasa.com has links to other sites. This privacy policy does not apply to other websites, and you should review the privacy policies of these websites before submitting your personal information to them.

We use cookies

Our cookies improve access to our site and identify recurring visitors. In addition, our cookies enhance the user experience by tracking and targeting the user’s interests. Our use of cookies is generally not linked to personally identifiable information on our site.

Exit subscription and storage

We use the email address you provide to send information, quotes and updates regarding your order, related product information, etc. We store the information about you as long as you are a customer. If you no longer wish to receive such messages, contact us at [email protected] and we will remove your information.

Consent

By active consent on our website, filling out our forms to contact us or by placing an order, you agree to our privacy policy.

If you have any questions regarding this privacy policy, please contact us using the information below.

Calle Pablo Picasso 1, Planta 2, Local 1, Orihuela Costa, 03189, Alicante, Spain

Phone: 0034 623953965

Email: [email protected]

This privacy policy was latest revised 14/02/2025